Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Best Crypto Casinos — to flag an error in a review, ask how a bonus term actually works, question a ranking, or raise a partnership enquiry. Email is the only channel we run, and every message is read by a person.
Email us directly
Write to [email protected]. We aim to reply within two working days. Busy weeks can stretch that, but nothing gets deleted unanswered.
To get a useful answer faster, include the casino name, the page you were reading, and — if it concerns a bonus or a withdrawal — the exact wording you saw on the operator's site and the date you saw it. Crypto casino terms change often, and a screenshot or a quoted line saves a round trip.
One thing we cannot do: we are not a complaints service and we have no account access at any casino. If your withdrawal is stuck or your account is locked, the operator's own support team and its licensing body are the routes that carry weight. We can tell you where a site says it is licensed and what its published terms say; we cannot move funds or overturn a decision.
What readers usually write in about
- Corrections — a bonus figure that no longer matches, a coin that has been dropped, a license reference that looks wrong, a state that is now excluded. These get priority.
- Bonus terms — playthrough multiples, max bet while wagering, expiry windows, game weighting. If a page shows a headline number without the conditions beside it, tell us and we will fix it.
- Payout experience — how long a withdrawal actually took, what limits applied, whether verification was requested. Reader reports feed into our research; we do not publish them as reviews or testimonials.
- Ranking questions — why one site sits above another, or why a site you like is not listed at all.
- Commercial and partnership enquiries — introduce the brand, the license it holds, and the states it restricts.
- Responsible gambling — if you are worried about your own play or someone else's, say so and we will point you to support rather than to a casino page.
How our commercial relationships work
Some of the casinos we cover pay us a commission when a reader signs up through our links. That funds the site. It does not buy a position in the rankings, a rating, or the removal of a criticism. Sites we earn nothing from appear alongside sites we do, and we will tell you plainly if you ask about a specific brand.
Ratings on this site are editorial judgments made by our own team after research and verification against operator terms, license registers and public provider lists. They are not customer-review scores, and we have not deposited, played or withdrawn at any of these casinos ourselves. Advertised withdrawal speeds are the operator's claim, not a measured result. Findings on this page and across the site were last checked on Sep 23, 2026.
Questions about specific casinos we cover
Most emails name one of the sites in our rankings. Here is the kind of thing we can and cannot clarify for the ones asked about most, with the conditions that matter attached.
BetPanda — 10% weekly cashback
BetPanda tops our list largely on the simplicity of its offer: a recurring weekly cashback rather than a front-loaded match bonus with a long playthrough attached. Readers write in asking how the percentage is calculated, and the honest answer is that cashback schemes differ on whether they are figured on net losses, on wagered volume, and whether the returned amount is withdrawable straight away or carries its own wagering. Check the promotions terms for the qualifying period, the minimum loss threshold and any cap before you count on a figure. The limitation worth stating: a cashback-led site gives new players less upfront value than a large deposit match, and cashback only pays out when you have lost money — it is a rebate on losses, never a return on them.
CoinPoker Casino — 150% welcome bonus up to $2,000
CoinPoker draws questions from a different crowd: players coming from the poker side who want to know how the casino bonus interacts with rake and table play. The 150% match up to $2,000 is a deposit bonus, so it is released against wagering requirements with a time limit and usually a max-bet ceiling while the bonus is live — confirm all three in the terms before depositing, because table games and live dealer titles typically contribute less toward playthrough than slots. Its limitation for a pure casino audience is that the platform's center of gravity is poker, so the slots and live-dealer catalog is narrower than at casino-first competitors.
Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback
Cryptorino is the one readers ask about when they want both a large match and an ongoing rebate. A bonus denominated in BTC rather than dollars is the detail to watch: the ceiling moves with the Bitcoin price, so the dollar value of "up to 1 BTC" on the day you deposit is not the value it had last month, and the same volatility applies to any balance you hold in BTC while clearing wagering. Stablecoin play in USDT or USDC avoids that swing. The drawback is that stacking a match and a cashback usually means one excludes the other while active — read the promotions page to see whether cashback accrues during bonus wagering.
Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave
The rest of our list attracts more specific questions — Punkz on its 20,000 USDT welcome bonus and 15% cashback, Hyperlucky on 20% daily cashback up to $10,000 plus 100 free spins, Winna on up to 60% rakeback with 25% instant cashback, Thrill on up to 70% rakeback plus 10% cashback, BC Game on four match bonuses up to $4,000 with 400 free spins, Wild.io on up to a 350% package across three deposits with 200 free spins, and Vave on up to 550 USDT plus up to €75 in free bets and 5% cashback. In every case the headline number is the maximum available across the full offer, not a sum handed over on signup, and each is gated by wagering requirements, minimum deposits, time limits, free-spin value caps and excluded games. Ask us about any one of them and we will point you to where those conditions are published.
Money questions we get asked
Reading our reviews costs nothing. The cost of taking part sits entirely with the casino, and it breaks down like this:
| Cost or step | What to expect |
|---|---|
| Deposit | On-chain transfer from a self-custody or exchange wallet in BTC, ETH, LTC, USDT, USDC, DOGE or another supported altcoin. Each site sets its own minimum. |
| Network fees | Paid to the blockchain, not the casino. Ethereum gas costs more than Litecoin or Dogecoin at busy times; stablecoins cost more or less depending on the chain you send them over. |
| Confirmation time | Set by the network and the casino's required confirmation count, not by marketing copy. BTC is slower than LTC in most conditions. |
| Withdrawal | Sent back on-chain to your wallet. Sites publish per-transaction and daily or monthly withdrawal limits; VIP tiers often raise them. |
| Payout speed | "Instant" in operator copy means instant internal processing, before network confirmation. Manual review, first-withdrawal checks or large amounts can add delay. |
| Price risk | A balance held in BTC, ETH or DOGE can fall in dollar terms while you play. Stablecoins hold dollar value; they do not remove gambling risk. |
If a fee or a limit on one of our pages does not match what you were charged, that is exactly the kind of correction worth emailing about.
What the sites we cover actually offer
Readers sometimes contact us asking whether a particular category exists at a given crypto casino before they sign up. Broadly, the lineups we research fall into these groups:
- Slots — the bulk of most catalogs, supplied by studios such as Pragmatic Play, NetEnt and others, with RNG certification from independent testing labs where the operator publishes it.
- Table games — blackjack, roulette and baccarat in RNG form, usually across multiple rule variants.
- Live dealer — streamed blackjack, roulette, baccarat and game shows, commonly from Evolution and similar providers. These tables often contribute least toward bonus wagering.
- Crypto originals — crash, dice and plinko built in-house, frequently with provably fair verification so you can check each round's seed hash yourself. Provably fair proves the round was not tampered with; it does not change the house edge.
We can tell you which categories a site lists and who supplies them. We do not publish game counts unless the operator states them, because those figures move constantly.
Sportsbook and other product lines
Most of the brands in our rankings run more than a casino. Sportsbooks sit alongside the casino at several of them — Vave's free bet offer is a sportsbook promotion, not a casino one, and its terms work differently, with minimum odds and settlement conditions instead of slot playthrough. CoinPoker's poker room is a separate product with its own rake and rakeback structure. Some sites add esports betting, lotteries or affiliate and referral programs. Balances are often shared across products, but bonuses almost never are: a casino bonus usually cannot be cleared on sports bets, and vice versa. If you email us about an offer, tell us which product it belongs to.
Legal standing, eligibility and age
We get more questions on this than on anything else, so plainly: there is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. For most US players they sit in a legal grey area. Regulated online casino gaming exists only in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators do not run on cryptocurrency.
Availability varies by state, and offshore sites self-restrict different states in their own terms. You need to check your own state's laws before playing, and we cannot do that for you. We also will not advise anyone on false registration details, VPN use against a site's terms of service, or any route around geoblocks, KYC, anti-money-laundering or sanctions checks. Sites that advertise no-KYC or anonymous play still reserve the right to request identity verification, typically at withdrawal or above certain thresholds — pseudonymity on-chain is not the same as anonymity from the operator, and it is not a way to avoid reporting income.
US players are generally liable for tax on gambling winnings and on crypto gains. That is general information only; consult a qualified tax professional or attorney about your own position rather than treating anything here as advice.
You must be at least 18 to use the sites we cover, and 21 where the operator's terms or your state's rules set that as the minimum. Check the site's stated minimum age before registering. This site is for adults only.
Play safely, and where to get help
Gambling costs money and most sessions end in a loss. It is entertainment, never income, and crypto price movement adds a second layer of loss on top of the first. Only stake what you can afford to lose, set deposit and time limits where a site offers them, and never bet to recover previous losses.
If gambling is causing you or someone close to you harm, call the National Problem Gambling Helpline on 1-800-GAMBLER, available 24/7. Be aware that offshore crypto casinos may not provide the same player protections, deposit caps or self-exclusion tools that state-regulated operators are required to offer, and that a self-exclusion at one offshore site does not carry across to another.
Before you write
If your question is about which site suits you rather than about our editorial, the answer usually comes down to three things: which coins you hold, whether you want a big upfront match or an ongoing cashback or rakeback, and whether your state is excluded in the operator's terms. Work through those in that order and the list narrows quickly. Readers comparing offshore options in other markets sometimes also look at our coverage of casinos outside the UK self-exclusion scheme, though the licensing and legal picture there is different from the US one described above.
Still want a human answer? Send it to [email protected] and we will get back to you. Corrections are always welcome — a site that gets things wrong and is told about it is more useful than one that never hears from anybody.